5 signs that it's time to revamp your ecommerce app

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Wednesday, September 10, 2025
5 signs that it's time to revamp your ecommerce app

Is your app still an ally or has it fallen behind?

In an environment where 80% of users buy from mobile (source: IAB Spain, 2023), having an app is no longer a competitive advantage: it is a necessity. But not just any app will do. Technology, user expectations and conversion standards have changed. And your app may have fallen behind.

In this article we help you to detect if it is time to renew your ecommerce app with 5 clear signs, and how to do it easily with Reskyt. All this, with contrasted data and the real case of Verdecora, a brand specialized in gardening, decoration and pets that decided to renew its app to optimize the performance of its mobile channel.

1. Your sales from the app stagnate (or fall)

An app that converts should grow in step with your business. If your overall sales are up but the app represents less than 10% of the total, it is probably not fulfilling its role.

  • Decreases the frequency of in-app purchases.
  • Users download but do not convert.
  • Uninstallation rates increase.

Key fact: according to Data.ai (2023), ecommerce app users shop 55% more often than mobile web users. If your app is not generating that recurrence, you need a renewal.

2. Your app does not allow customization and segmentation

One-to-one marketing is no longer optional. If your app only allows generic notifications or does not adapt to user behavior, you are losing conversion.

  • Push segmented by behavior, location or history.
  • Personalized home according to customer profile.
  • Automatic recommendations by product type.

If you can't do this without IT help, your app needs an urgent upgrade.

5 signs that it's time to revamp your ecommerce app

3. Every change requires technical support

Modern apps should be managed from visual dashboards, without programming. If your marketing team can't:

  • Launch campaigns from the dashboard in real time,
  • Send personalized push,
  • Modify sections without technical support,

...then your app is not aligned with current efficiency standards.

4. Your app looks outdated or does not represent your brand.

Design directly affects trust. If your app's interface looks outdated or generic, users perceive it as unprofessional.

  • 94% of users form their first impression of an app within the first 5 seconds (source: Nielsen Norman Group).
  • A consistent redesign can increase conversion by up to 30%.

A modern app, visually adapted to your brand, not only builds loyalty: it sells better.

5. You cannot measure the real impact of your app

If you can't see data such as conversion, ARPU, LTV or in-app behavior, you're sailing blind. A good ecommerce app should be integrated with analytics tools or have its own dashboard.

Without data, there are no decisions. Without decisions, there is no growth.

Success story: Verdecora updates its app to grow faster

Verdecora, a reference in gardening and natural decoration, decided to update its ecommerce app with Reskyt after detecting a low mobile conversion rate.

Verdecora updates its app to grow faster

Challenges before renovating:

  • The old app did not allow segmented pushes or marketing control.
  • Generic design that did not reflect the natural shopping experience of your brand.
  • Poor integration with your CMS, duplicating tasks.

Results after renewing the app with Reskyt:

  • +42% in mobile conversion rate.
  • +37% recurrence thanks to the automation of personalized notifications.
  • Real-time marketing management: no tickets or technical delays.
  • Design adapted to your natural identity, visually differentiating.

Frequently Asked Questions (FAQs)

How often should I renew my app?

On average, every 2-3 years. If your app is older than that without redesign or functional improvements, it is probably already misaligned with the current user's expectations.

Can I renew my app without redoing it from scratch?

Yes, with platforms like Reskyt you can maintain your database, ecommerce structure and integrations. You only update the front end, functionalities and performance.

How do I know if my app is slowing down my sales?

Compare the conversion, recurrence and ARPU rates of app vs. web users. If there are no significant differences or even worse, you need to review your app.

What are the advantages of an updated app?

More conversion, loyalty, control of promotions, integration with your CMS, lower operating costs and, above all, higher ROI. The app stops being a passive channel and becomes a revenue engine.

How long does it take to renew an app with Reskyt?

Between 3 and 5 weeks, including custom design, ecommerce integration and panel configuration. All without any programming on your part.

Conclusion: your ecommerce app must evolve with you

Technology advances, and so does the user. What 3 years ago was a competitive app, today may be limiting your growth. With solutions like Reskyt you can renew your app without headaches, in a short time, and with real impact from day one.

Want to know if your app is performing as it should? Request a free demo and evaluate your app with us.

Get in touch with the Reskyt team and arrange a personalized demo