Case Study

Toys Rus

Partnering with Reskyt is not just a solution; it is a strategy for long-term success.

Objectives

Reduce costs

Look to launch the mobile app quickly and at a much lower cost.

Autonomous when it comes to making changes

Be autonomous to adapt the app.

No IT costs

Homogeneous development and deployment of the web and app.

Create a community

Allow families to book in-store play sessions and educational talks for parents and children.

Implementation Highlights

Discovery Phase

Reskyt collaborated with Toys R Us to analyze existing digital challenges and identify key areas for improvement.

Customized Solution

Reskyt implemented a custom mobile app solution, fully integrated with the company's e-commerce platform, offering push notifications, in-app promotions and loyalty program functionalities.

Event Scheduling Integration

A centralized database was created that allows families to book play sessions and parent-child talks at the nearest stores. Parents can choose activities according to their location and preferences.

Automatic Notifications

The system sends reminders and confirmations via push notifications, ensuring a seamless experience for families attending in-store events.

Toys R Us is a recognized global leader in the toy and baby products industry, dedicated to providing exceptional shopping experiences for families. With estimated annual revenues of more than $600 million and a strong presence in several regions, the company continually innovates to stay ahead in the competitive retail industry. Our client, ToysRus Iberia, has a long history and a large number of stores in Spain and Portugal.

Gerardo Casas Fernandez

We were looking for a solution to boost our mobile strategy quickly, hand in hand with our web strategy and at an affordable price. Reskyt turned out to be the perfect partner for us.

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Results and key points

+25K

App downloads in the first 3 months

3x

Higher conversion rate for app users vs. mobile users

9%

Push notification open rate

60 days

Toys R Us and Reskyt, boosting omnichannel engagement

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